Seller Policy

Cliqket provides technology for marketplaces run by Nerdbeak, Inc. or independent marketplace Operators. This Seller Policy applies when you list or sell a product, ticket, booking, membership, service, or other offer through Cliqket. The applicable Operator may publish additional marketplace rules.

1. Your Role as Seller

You are responsible for every offer made through your account. When a checkout or receipt identifies you as the Seller or merchant of record, the Buyer is purchasing from you, not from Cliqket. You are responsible for the offer, pricing, fulfillment, customer support, refunds, warranties, taxes, and legal compliance.

You are an independent business or individual and are not an employee, partner, or agent of Nerdbeak or the marketplace Operator.

2. Seller Eligibility

To sell through Cliqket, you must:

• Be at least 18 years old or the age of majority where you live
• Provide accurate identity, business, tax, contact, and payout information
• Complete required Stripe or other payment-provider onboarding
• Maintain any license, permit, insurance, or waiver you need
• Keep your account and marketplace access in good standing

3. Listing Standards

Listings must accurately and clearly describe the offer.

• Descriptions, photos, dates, and availability must be truthful
• Condition, grading, edition, version, quantity, restrictions, and material limitations must be disclosed
• Prices and promotions may not be deceptive or manipulated
• Categories, tags, and keywords must be relevant
• Event, ticket, booking, membership, and service terms must state material conditions, deadlines, and cancellation rules

Prohibited Offers

You may not offer:

• Counterfeit, stolen, illegally obtained, recalled, or unsafe goods
• Products or services prohibited by law, payment-network rules, our Terms, or the applicable marketplace
• Anything that infringes intellectual property, privacy, publicity, or other third-party rights
• Fraudulent, misleading, unavailable, or fee-circumventing offers

4. Ownership, Rights, and Authenticity

You must own or have the legal right to provide every offer. You are responsible for authenticity, provenance, condition, availability, licenses, permissions, and every claim in a listing. You must keep reasonable records supporting material claims.

5. Fulfillment and Customer Service

• Honor the price and terms accepted by the Buyer
• Fulfill within the promised timeline
• Package physical goods safely and provide tracking when required
• Deliver valid tickets, bookings, access, memberships, or services as described
• Respond promptly when an order cannot be fulfilled or a Buyer needs support
• Follow the applicable return, refund, cancellation, waiver, and dispute rules

Physical-goods Sellers must also follow our Shipping Policy.

6. Payments, Fees, and Payouts

Payments and payouts are processed by Stripe or another supported provider. Cliqket's standard 3.6% buyer service fee is separate from payment-processing fees and any Seller or Operator fee disclosed to you. Applicable amounts are shown in checkout, transaction, or payout records.

• You authorize refunds, reversals, dispute amounts, reserves, and other adjustments permitted by the applicable terms
• Payout timing depends on provider status, risk review, refunds, disputes, and legally required holds
• You are responsible for taxes and reporting tied to your sales unless a specific amount must be collected or remitted by another party under law

7. Returns, Refunds, and Disputes

You must follow the refund and cancellation terms shown to the Buyer and any mandatory consumer-protection law. The Operator may review a dispute first. Cliqket may preserve records, restrict funds or access, and enforce a resolution needed to protect users, payment rails, or the Services.

Keep listing records, messages, photos, delivery evidence, receipts, waivers, and other transaction documentation needed to resolve a claim.

8. Enforcement

Cliqket or the applicable Operator may remove listings, delay or reverse payouts where permitted, limit features, or suspend Seller access for fraud, illegal activity, repeated fulfillment failures, excessive disputes, prohibited offers, fee avoidance, or violations of this Policy, our Terms, or marketplace rules.

9. Contact Us

Contact the applicable Operator for transaction-specific support. For questions about this Policy or Cliqket access, contact us: